Modern technologies can allow an airline’s personnel and aircraft to be seamlessly connected to the company’s business systems. This can yield dramatic cost savings as well as major improvements in the performance of the airline’s business processes. Flightman has conducted a series of workshops with many airlines to analyse and quantify the value proposition surrounding connected technologies and information management in the context of aircraft operations. The technologies considered included “Electronic Flight Bag” (EFB) types of solutions; the use of computers (either as commercial off the shelf laptop or tablet hardware, or as installed aircraft equipment) by flight crew and ground users, integration to existing backend systems, and connectivity of the entire system. In order to understand the process changes that are possible by using such technologies it is important that an airline understands their current processes and can map and target improvements to be overlaid on the existing operation. Major processes that can be streamlined include:

  • Maintenance Pre-Flight
  • Data Distribution (to aircraft and to crew members)
  • Flight Operations
  • Cabin Crew Operations
  • Maintenance Post-Flight
  • Fuel Reconciliation and Payment
  • Post-Flight Reporting and Tracking
  • Training

Through the deployment of connected aircraft technology, including EFBs, substantial savings and revolutionary improvements in the operational performance can be realized.

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